Improving Communications UK

Sales Training

Unlock Success with Sales Training

Achieving success in sales and negotiation hinges on a combination of strategic thinking and emotional intelligence. The most accomplished sales experts place a high value on grasping the requirements of their customers (UB4me), making it the cornerstone of their accomplishments. Elevate your sales skills with our customised sales training courses, meticulously crafted to empower individuals like you. Acquire the knowledge and skills necessary to forge lasting customer connections and handle negotiations with assurance, establishing yourself as a true authority in the field of sales excellence.

Intuition alone isn’t sufficient for achieving success in sales and negotiation. They are crafts that can be sharpened through intentional effort and focused sales training.

Selling Skills ► Into Action

an eight-hour learning session for up to 20 delegates

Image for Selling Skills Into Action training manual.Selling Skills ► Into Action is an activity-based program designed to get sales people to use a UB4me, client-centric approach. It provides an organized process for delegates to be able to Ask, Listen, and Solve for their prospects.

Delegates will be able to:

  • Efficiently discover and connect with viable, qualified prospects;
  • Demonstrate expertise by conducting effective pre-approach prospect research to gain a complete understanding of the situation;
  • Ask appropriate, open-ended questions to get valuable information; and
  • Present the most effective solution(s) that respond completely to the prospect’s situation and needs.

Negotiating Skills ► Into Action

an eight-hour learning session for up to 20 delegates

Image for Negotiating Skills Into Action training manual.In the Negotiating Skills ► Into Action session, participants learn to use a collaborative approach to negotiation. When a problem-solving mindset is used in negotiation, both sides are able to walk away with something closer to their needs. Delegates also learn how to identify each side’s position and go further to understand actual needs. The programme is a highly interactive, exercise and role-play based series that fosters immediately usable skills.

Participants will be able to:

  • Learn about and identify their and others’ negotiating style, and use the information to work well with diversity of style;
  • Understand and prepare effectively for the collaborative negotiation process;
  • Negotiate to, and create, solutions that meet each side’s underlying interests.

Sales Presentation Skills

an eight-hour learning session for up to 6 delegates

Image for Sales Presentation Skills Into Action training manual.Sales Presentation Skills uses the Improving Communications “Ask, Listen, Solve” approach to move customers to the best answer for them. The goal is to get customers to look at their existing, or “as is” situation and see that they have a need for something better, the “should be” solution.

By uncovering need and presenting the fix, participants are able to sell effectively to clients and get them to see the value in what is being presented.

Connecting prospects’ needs to our answer is exactly what the Sales Presentation Skills class covers.

Participants will be able to:

  • Conduct effective pre-approach research and understand the customer, demonstrating expertise;
  • Meet with customers efficiently and find out important details and develop the best solution(s);
  • Engage and motivate prospects with compelling presentations;
  • Work on emotionally intelligent enthusiasm and sincerity to gain client commitment;
  • Use positive case studies and story-telling to allow prospects to see the potential success that awaits them.

Our specialised sales training and meticulously crafted sales courses offer a transformative learning experience. By enrolling in these programmes, you gain access to an in-depth exploration of the strategies that drive successful sales outcomes. You’ll gain insights into the psychology of buyer-seller interactions, learning how to tailor your approach to different personalities and situations.

An exceptional trait of top-tier sales professionals is their ability to establish enduring connections with customers. Our sales training will reveal the secrets to building these lasting bonds. You’ll learn to actively listen, decipher unspoken needs, and provide customised solutions that resonate with clients on a personal level.

Negotiation, a cornerstone of the sales process, can be a daunting task. Our courses will equip you with the tools to navigate negotiations with confidence and finesse. You’ll acquire techniques to unravel complexities, address objections, and secure mutually beneficial deals that leave all parties satisfied.

In the realm of sales and negotiation, a multifaceted arena awaits, where strategy and empathy unite in harmony, creating a symphony of success. Our Improving Communications courses are meticulously crafted to empower participants. Prioritize customer needs (UB4me), forge genuine connections, and navigate negotiations with expert finesse. Elevate your skills today, embarking on a path that extends beyond mere transactions, delving deep into the art of nurturing meaningful and prosperous business relationships.

Each of our courses dedicates ample time to exploring the intricacies of effective sales strategies and negotiation techniques, equipping you with the tools to excel not only in price-focused negotiations but also to establish enduring customer relationships. With an in-depth understanding of psychological dynamics and strategic approaches, you’ll gain a distinct advantage in the competitive landscape, ensuring your offerings resonate on a profound level and truly stand out in the market.

Master the intricacies of salesmanship, creating interactions rooted in value that leave indelible impressions. Redefine your sales paradigm, elevate your approach, and witness the transformation as you navigate negotiations with unwavering confidence. All this, while forging a legacy of contented customers who recognise the genuine worth of what you offer, establishing yourself as a true authority in the field.

Interested in working on your public speaking and presentation skills, CLICK HERE to see our other course offerings.