About Us
The improving communications Process
Learn more about Improving Communications UK, a provider of top-quality onsite learning for your organisation. In an appropriate development setting, our instructors come to your place of business and work with your staff to broaden their skills and capacity. Learning in multiple sessions, over time, ensures better retention. Amount of information divided over time equals better absorption and applicability for delegates.
Results you Can Expect
We makes sure that your internal and external communications are more effective than they were before. Because of this, your organisation grows more positively in credibility and authoritativeness, efficiency, morale, attendance, and engagement
Improving Communications’ Values
- Your time – our learning and development programmes are offered onsite at your place of business.
- Your company’s need for the right answer – we customise sessions and workshops to meet specific organisational needs.
- Your staff’s diversity – we customise sessions and workshops to meet a wide array of needs and learning/productivity styles.
- Your (and our) desire to have the best – nothing less than excellence will do.
- Your need to see positive results quickly, and you will.
The Improving Communications Approach
Improving Communications focuses only on what you need. Here is how we work:
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Collaboration: First, we work together to identify significant problems and understand the positive changes you want to see.
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Programme Design: We design, discuss, amend, and get approval for a development programme.
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Programme Delivery: Improving Communications brings the programme to your staff.
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Follow-up: We follow up to assess effectiveness, reinforce new skills, and find new ways to apply learning to ensure lasting impact. You will see issues addressed and resolved.
What makes Improving Communications unique?
Our instructors make the process enjoyable, so delegates can be relaxed and have fun while learning. Look at the testimonials to discover what clients say about the positive results they’re seeing. Our experience and expertise ensure that our clients achieve their objectives.
Rich Atkins, Ed.D.
Rich Atkins is the Director of Improving Communications UK, a provider of Learning & Development services such as: Public Speaking, Customer Service, Leadership, Sales Training, and Employee Development.
Since 2007, Rich is a member of the Society for Human Resource Management (SHRM). Dr. Atkins is American Management Association (AMA)-certified faculty and is also a Vistage-certified speaker.
John Epstein
John Epstein with 30+ years of business-to-business sales experience, has facilitated learning and development programs globally. His expertise includes Consultative Sales, Negotiation, and Presentation Skills, impacting individuals from 25+ countries.
By understanding a variety of perspectives, John has been able to effectively mentor, coach and teach people around the world.
Vanessa Miller
Vanessa Miller is a Learning and Development Consultant with extensive experience in instructor-led, virtual, and in person training as well as all facets of the instructional design process. Whether it’s skills training or knowledge transfer, Ms. Miller’s learner centric approach successfully engages participants. She has partnered with many prestigious organizations to deliver and design trainings that are stimulating, impactful and reflective.
Dr. Nathalie C. Lilavois
Dr. Nathalie C. Lilavois is an educational consultant who provides workshops, presentations, webinars and 1:1 coaching/mentoring to districts and organizations. Dr. Lilavois has been an educator for thirty-four years as a teacher, principal, and district administrator.
Martin Deller
Martin Deller is the Regional Director Of Operations EMEA at Improving Communications UK. He is a business consultant, educator, entrepreneur, recording artist, and music producer. Martin’s inter-disciplinary background has taken him from international concert stages to the corporate boardrooms of the Fortune 500.
A seasoned performer and presenter, Martin is co-founder of the Music Experience, a series of workshops on stagecraft and the art of connecting with one’s audience.