Improving Communications UK

Who we are

Our website address is: https://www.improvingcommunications.co.uk.

What personal data we collect and why we collect it

Effective Date: 30 November, 2023

Thank you for visiting Improving Communications UK. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website. Please read this Privacy Policy carefully to understand our practices regarding your data and how we will treat it.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We do not collect any personal information from users who visit our website without voluntarily providing it. Personal information is only collected when you register for classes on our website.

1.2 Registration Information

When you register for classes, we may collect the following information:

  • Full Name
  • Email Address
  • Contact Number

2. Use of Information

We use the information collected for the following purposes:

  • Class Registration: To process and manage your class registrations.
  • Communication: To communicate with you regarding your registrations and to provide information about our services.
  • Improvement of Services: To analyze and improve our website and services.

3. Cookies

Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that track, save, and store information about your interactions and usage of the website. You can control and/or delete cookies as you wish – for details, see AboutCookies.org.

4. Data Security

We take appropriate measures to ensure the security of your personal information. However, please note that no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Third-Party Links

Our website may contain links to third-party websites. Please note that we have no control over these websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of these third-party sites.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information.

To exercise these rights, please contact us at info@improvingcommunications.co.uk.

8. Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website.

9. Contact Information

If you have concerns about the way Improving Communications is handling your User Personal Information, please let us know immediately. We want to help. You may contact us by info@improvingcommunications.co.uk with the subject line “Privacy Concerns.” We will respond promptly – within 45 days at the latest.

Patricia McCormack
105 Haven Avenue
Port Washington, NY 11050
United States privacy@improvingcommunications.co.uk
 
Improving Communications
63-66 Hatton Garden
London EC1N 8LE
United Kingdom
privacy@improvingcommunications.co.uk

Your Rights

Under data protection law, you have the right to change or withdraw your consent and to request details of any personal data that we hold about you.

Where we have no legitimate reason to continue to hold your information, you have the right to be forgotten.

We may use automated decision making in processing your personal information for some services and products. You can request a manual review of the accuracy of an automated decision if you are unhappy with it.

If you wish to inform us of changes in consent for marketing, please contact us at the address or telephone number indicated in any recent correspondence or emails you have received from us. Or just use the information listed above.

GDPR User Rights

Data Subject Rights:
(Chapter 3 of the GDPR) each Data Subject has eight rights. These are:

      1. The right to be informed; This means anyone processing your personal data must make clear what they are processing, why, and who else the data may be passed to.
      2. The right of access; this is your right to see what data is held about you by a Data Controller.
      3. The right to rectification; the right to have your data corrected or amended if what is held is incorrect in some way.
      4. The right to erasure; under certain circumstances you can ask for your personal data to be deleted. This is also called ‘the Right to be Forgotten’. This would apply if the personal data is no longer required for the purposes it was collected for, or your consent for the processing of that data has been withdrawn, or the personal data has been unlawfully processed.
      5. The right to restrict processing; this gives the Data Subject the right to ask for a temporary halt to processing of personal data, such as in the case where a dispute or legal case has to be concluded, or the data is being corrected.
      6. The right to data portability; a Data Subject has the right to ask for any data supplied directly to the Data Controller by him or her, to be provided in a structured, commonly used, and machine-readable format.
      7. The right to object; the Data Subject has the right to object to further processing of their data which is inconsistent with the primary purpose for which it was collected, including profiling, automation, and direct marketing.
      8. Rights in relation to automated decision making and profiling; Data Subjects have the right not to be subject to a decision based solely on automated processing.