Business Writing

Be clear. Be concise. Get results.

When you strengthen writing skills for your staff, messages and priorities are made clear for the audience. In a world of email and other instant electronic communication, the skill to make a message understandable is lost in the chase. When written communication isn’t clear, companies waste time and money backtracking and reworking.

To avoid confusion or misleading people at work (or even worse, your customers), address these issues with Business Writing seminars so that skill level is elevated and efficiency is achieved.

Business Grammar & Usage

an eight-hour learning session for up to 20 delegates


Business WritingIncorrect Grammar & Usage makes organisations look bad to a knowledgeable public. To help people learn “the rules” of correct writing, Business Grammar & Usage: ENGLISH BOOT CAMP is the answer. Through class practice and exercises attendees master the skills and know what’s correct in writing. As a result, delegates gain a newfound confidence about what is appropriate for written expression.

Attendees will be able to:

  • Know and use the Parts of Speech;
  • Understand and apply Sentence Structure rules (Subject-Verb and Pronoun-Antecedent Agreement);
  • Create Plurals and Possessives accurately;
  • Correctly apply the rules of Spelling, Mechanics (Capitalisation, Abbreviation, Number Use), and Punctuation; and
  • Create in-class, work-related writing using class information.

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Effective Business Writing

an eight-hour learning session for up to 20 delegates


Effective Business Writing

Improve (your confidence in) your writing.

Learn the steps to creating a successful written document by following steps to get to the final result. Here, attendees start by thinking about the audience and the message to be sent. In brainstorming for content, class members collect ideas for the piece and then, organise them into categories. After writing the draft, it undergoes significant editing, so that the writing is audience-appropriate and brief. All of this ensures that writing becomes user-friendly and organised. Improved written English makes your company look good to clients.

Attendees will be able to:

  • Start the writing process efficiently;
  • Develop better audience awareness;
  • Organise in a way that makes sense for readers;
  • Learn a formula to write correctly and require less revision;
  • Edit writing confidently; and
  • Be brief and clear, conveying a sense of expertise to the reader.

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Business Grammar & Usage AND/OR Effective Business Writing – LIGHT

a six-, four-, or two-hour learning session for up to 20 delegates


Effective Business Writing LightYou can customise this workshop to give staff resources so that they can be clear and concise as writers. This session can cover any of the different facets of writing and grammar that your staff needs the most. Help delegates to become more sure of their writing by bolstering what they know with short bursts of applicable learning. Through learning and practice delegates will create brief, clear, and professional communication.

Attendees will be able to:

  • Know and use the Parts of Speech;
  • Understand and apply Sentence Structure rules (Subject-Verb and Pronoun-Antecedent Agreement);
  • Create Plurals and Possessives accurately;
  • Correctly apply the rules of Spelling, Mechanics (Capitalisation, Abbreviation, Number Use), and Punctuation;
  • Start the writing process efficiently;
  • Develop better audience awareness;
  • Organise in a way that makes sense for readers;
  • Learn a formula to write correctly and require less revision;
  • Edit writing confidently; and
  • Create in-class, work-related writing using class information.

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Email Etiquette

a two-hour learning session for up to 20 delegates


Email Etiquette CourseCompanies are judged on how they communicate with the public. This session provides a formula to get writers to organise ideas and be clear. As a result, their writing becomes more brief and has the quality of confidence, while still maintaining positive rapport with the recipient. Less time spent on email means greater productivity for all.

Attendees will be able to:

  • Gain audience awareness and determine purpose,
  • Organise writing for better readability,
  • Improve abilities to articulate needs or procedures.
  • Demonstrate expertise by responding diplomatically with useful solutions, and
  • Be clear and positive.

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Writing Performance Evaluations

a four-hour learning session for up to 20 delegates


cover-performance-evalProviding thoughtful, fair, accurate, and growth-promoting feedback is a necessary Leadership skill. When approached properly, it brings terrific business returns as well as engaged and satisfied staff members.

Performance Evaluation writing requires an employee self-evaluation, as well as setting clear and specific goals for improvement. Prepare your leaders and managers with a system to create meaningful and helpful evaluations. This programme shows ways to avoid pitfalls to avoid, such as problematic (or no) documentation and evaluator bias.

Attendees will be able to:

  • Manage employee performance through accurate evaluations, using clear, Improving Communications principles;
  • Strengthen the ability to describe appropriate and problematic behaviors and motivate a higher level of job performance; and 
  • Lead by example through modeling specific and open communication.

BRING THIS LEARNING SESSION TO MY ORGANISATIONSee also our Leadership and Management Learning Programs >>